THE iPad interactive menu is set to enhance customers’ dining experience at Sakae Sushi.
The device is designed to resemble an actual menu where diners can flip and browse with the added benefits of zooming in and out and placing an order direct to the kitchen.
Sakae Sushi senior marketing manager Yew June said the dynamic and interactive feature of the ordering system has increased the restaurant’s efficiency by reducing its serving time by 30% to 40%, reducing the staff’s waiting time and enabling customers to keep tabs on their order status and the bill.
“We are constantly researching on ways to improve according to the rising trend and demands of the market. The launch sets yet another a milestone for us being the pioneer in incorporating fun technology into the Japanese dining experience.
Tech-savvy: Cheng Yee Ting (right) and Vanessa Hor Kah Yee, both 22, using the iPad to place their orders.“The iPad is easy to use and the search key also allows customers to view all items based on specific key words. The colours are crisp and sharp too. However, our staff are always ready to assist those who are not familiar with the system,” she said.
“In case the customer forgets to place the order, the iPad will also prompt them after three minutes of idling,” she added.
The iPads, which are displayed on each table can also rotate, allowing all customers to view the screen. The server will update the status once the food is delivered to the table.
Currently, the iPad system is already operating at the branches in the Curve, Berjaya Times Square and Sunway Pyramid.
Another newly added feature are individual hot water taps for customers to top up tea at their convenience.
Sushi lovers should give this place a try not only to test the iPad ordering system but also for its salmon dishes.
Yew said the salmon was farmed in Norway in pristine conditions with innovative aqua culture methods and air-flown to Malaysia.
The salmon dishes like sashimi, Salmon Mentai which comes with codfish roe and customers favourite Hana Maki, raw salmon petals with sushi rice centre topped with mayonaise and sprinkles of shrimp roe will be a delight to those who like it raw.
The Sakae Salad, a mix of fresh salmon, seasoned seaweed, jellyfish, tempura flakes, salmon skin, Japanese omelette, sweet bean curd skin with sweet plum sauce dressing is a must-try for its burst of flavour leaning towards the sweeter side.
Fresh: Soft Shell Crab with crepe wrapped soft shell crab, sweet beancurd skin, mayonnaise and shredded cucumber.One of its signature dishes is the Sakae Candle, with crab meat, avocado, Japanese cucumber, shrimp roe and mayonnaise.
Other favourites are Golden Ebi Roll, a combination of prawn, shrimp sheet, tempura prawn, spicy mayonnaise and green and red coral, Soft Shell Crab Crepe with crispy soft shell crab, sweet bean curd skin, mayonnaise and shredded cucumber and Hotate Mentaiyaki, half shell scallops grilled with cod fish roe.
The low-fat lemon sorbet can also be a perfect dessert to cleanse your palate and as a sweet ending.
There are 16 Sakae Sushi outlets in major shopping malls in the Klang Valley and Penang. Normal business hours are from 11.30am-10pm.
This is the writer’s personal observation and is not an endorsement by StarMetro.
